Privacy Policy

How we collect, use, and protect your personal information.

Last updated: March 3, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, list a property, submit an inquiry, or contact us. This includes your name, email address, phone number, and any other details you choose to provide.

We also automatically collect certain usage data such as your IP address, browser type, pages visited, and interaction timestamps when you use Lupaco.

2. How We Use Your Information

  • To provide, operate, and improve our platform and services.
  • To process property listings, inquiries, and verification requests.
  • To communicate with you about your account, listings, or inquiries.
  • To send important service-related notifications (e.g., inquiry replies, verification updates).
  • To detect, prevent, and address fraud or abuse.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating Lupaco (e.g., email delivery, cloud hosting), subject to confidentiality agreements.

We may disclose your information if required by law or to protect the rights, property, or safety of Lupaco, our users, or the public.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Lupaco uses cookies and similar tracking technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookie settings through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. To exercise these rights, please contact us at info@lupaco.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or through a prominent notice on our platform. Continued use of Lupaco after changes constitutes acceptance.

9. Contact

If you have questions or concerns about this Privacy Policy, please contact us at info@lupaco.com or visit our contact page.